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One of these statements does not belong.
For each of the questions below, select the answer that is NOT correct.
1. What can you do to improve customer experiences at the store?
Be energetic, proactive and prepared
Make good eye contact when speaking
Avoid contact so you do not give wrong answers
Learn about your store processes for helping customers
2. How can you learn about the business you are working at?
Learn about your store layout and where popular items can be found
Get to know your co workers and how they can help
Be a good listener to answers your experienced co workers are giving
Google answers as you go
Read information on labels and information tags ahead of time
Ask questions from your co workers or supervisors
Take advantage of training programs offered
3. What should you do if you see a customer trying to lift a heavy item?
Offer to lift the item for them, or get additional help if it is too heavy
They do not seem to need your help, otherwise they would have asked.
Offer to get a shopping cart or wagon for their products
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